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Networks Operations Centre (NOC)
Samo Engineering Telecommunication offers SUPPORT SERVICES, NETWORK MANAGEMENT AND MONITORING services which covers the following offerings:
• Proactive Network Monitoring
• Incident Ticketing
• Customer Notification
• Incident Reporting
• Support Centre
• Customer engineering (2nd level support)
• Core Engineering
• Escalation Management
• Router Configurations
• Access Link Monitoring
• Bandwidth Usage
• Change Management Capabilities
• Real Time Availability Monitor
• WAN Link Visualization
• Measure Bandwidth and Traffic
• Identify Current Traffic Trends
