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Networks Operations Centre (NOC)

Samo Engineering Telecommunication offers SUPPORT SERVICES, NETWORK MANAGEMENT AND MONITORING services which covers the following offerings: 

• Proactive Network Monitoring 

• Incident Ticketing 

• Customer Notification 

• Incident Reporting 

• Support Centre 

• Customer engineering (2nd level support) 

• Core Engineering 

• Escalation Management 

• Router Configurations 

• Access Link Monitoring 

• Bandwidth Usage 

• Change Management Capabilities 

• Real Time Availability Monitor 

• WAN Link Visualization 

• Measure Bandwidth and Traffic 

• Identify Current Traffic Trends